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Contact Center

Engage customers thanks to Conversational SMS!

SMS is the most widely used method of text communication in the world. Any cell phone owner has access to it: billions of SMS are exchanged every day all over the world. Even though we tend to use more and more instant chat messages like Facebook Messenger, WhatsApp or Telegram, brands use SMS to ad...

Diabolocom | 4 min

Customer Case Studies

How Mantrac managed its customer facing teams efficiently during the pandemic

Diana D'Angelo | 4 min

Customer Case Studies

Air Liquide secures diagnosis thanks to video assistance

Diabolocom | 6 min

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The state of Outbound and Call blending in the UK Download the report
CRM integration

3 good reasons to integrate your call center solution with Salesforce

Florian Schwarz | 3 min

Contact Center

Contact Center Solution | Choose the right teleprospecting software to boost your sales

Florian Schwarz | 5 min

Contact Center

Call Center | How to manage your calls from home

Diana D'Angelo | 3 min