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Contact Center

How to transform your call center into a sales center

At a time when payment methods are diversifying, secure telephone payment is proving to be a major asset for companies looking to increase the conversion rate of their outbound call campaigns, reduce shopping cart abandonment on their e-commerce site and offer an end-to-end service within their cont...

Diana D'Angelo

May 18 2021

customer experience

Creating a great customer experience by utilising your data

Diana D'Angelo

January 27 2021

CRM integration

3 approaches for a seamless CRM integration

Diana D'Angelo

December 04 2020

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The state of Outbound and Call blending in the UK Download the report
Contact Center

Engage customers thanks to Conversational SMS!

Diana D'Angelo

September 04 2020

Customer Case Studies

How Mantrac managed its customer facing teams during the pandemic

Diana D'Angelo

August 04 2020

Customer Case Studies

Air Liquide improves customer diagnosis rate thanks to video assistance

Diana D'Angelo

August 04 2020